The best Klaviyo email marketing agency in Australia depends on your size. Andzen and LION Digital suit enterprise and Shopify Plus brands, and both sit at Elite Master in Klaviyo's own partner directory. Brands under about A$20 million are usually better served by a specialist that is clear about scope and contract terms, and only two of the eight agencies here publish a price.
We read each agency's own website and its Klaviyo directory listing on 24 September 2026, and re-checked every fact on 5 October 2026. The table below sets out partner tier, published price, campaigns per month and where each one is based. Then we say plainly who each agency suits.
One disclosure first. Elinix AI is one of the eight. We have held ourselves to the same test as everyone else, and where a fact about another agency was not published, the table says "not published" rather than guessing.
Key facts
- Klaviyo lists more than 6,000 agency partners worldwide (Klaviyo, 2026)
- Flows earn nearly 41% of email revenue from just 5.3% of sends (Klaviyo 2026 benchmarks, 183,000+ customers)
- Flow revenue per recipient is nearly 18 times higher than campaign revenue per recipient (Klaviyo, 2026)
- Only 2 of the 8 agencies compared publish a price for Klaviyo work (agency websites, re-checked 5 October 2026)
- Branded SMS sender IDs must be registered with the ACMA from 1 July 2026 (ACMA, 2026)
- Australians spent $82.6 billion online in 2025, up 14% on 2024 (Australia Post eCommerce Report 2026)
How do the 8 Klaviyo agencies compare?
The eight agencies split into two groups. Six publish no price for email work, and three of those six are built for large retailers. The other two publish a price range, and both aim at brands under about A$20 million a year.
| Agency | Klaviyo directory tier | Published price | Campaigns a month | Based in |
|---|---|---|---|---|
| Andzen | Elite Master | Not published | Not published | Brisbane, Sydney |
| LION Digital | Elite Master | Not published for email | Not published | Australia (plus 4 countries) |
| Email Experts | Platinum Master | Not published | Not published | Melbourne |
| The Orchard Agency | Not confirmed (site says Master Platinum) | Not published | Not published | Melbourne |
| 23 Digital | Not confirmed | Not published | 2 or 3 | Melbourne, Sydney, Brisbane |
| Beyond Open Rate | Not confirmed (site says Klaviyo Partner) | Retainer typically $3,000 to $8,000 a month | Not published | Australia |
| Email Optimize | Silver Advisor | Projects $3,000 to $15,000, retainers typically $3,000 to $12,000 a month | Not published | Adelaide, New York |
| Elinix AI | Klaviyo partner | Quoted after a free audit | 4 or 8 | Melbourne |
"Not confirmed" means we could not find the agency in Klaviyo's directory on the day. It is not proof the agency is unlisted. Check the directory yourself before you rely on a tier.
How did we compare these agencies?
We compared the eight agencies on five facts a founder can check without a sales call: Klaviyo partner tier, published price, campaigns per month, contract terms and who each agency says it serves. Every fact came from the agency's own website or from Klaviyo's directory, read on 24 September 2026 and re-checked on 5 October 2026.
We did not use ranking lists. Both of the list posts ranking for this search were written by companies with something to sell, and one ranks its own agency second. Klaviyo's directory is the only neutral source of partner tier.
A word on what the tier means. Klaviyo's directory uses labels such as Elite Master, Platinum Master and Silver Advisor. Klaviyo does not publish the thresholds behind them. For its top tier, Klaviyo has said Elite Master partners are nominated on quantitative requirements and then reviewed on certifications, client health, net promoter scores and reputation (Klaviyo newsroom, 2022).
So a tier tells you an agency runs a lot of Klaviyo accounts well. It does not tell you the agency is the right size for yours. A small store can be a low priority inside a very large agency.
Where an agency's own wording differed from the directory, the table uses the directory. Where we could not confirm a fact, we left it blank rather than filling it from a third-party list.
Which Klaviyo agencies serve enterprise brands?
Andzen, LION Digital and Email Experts are the three built for large retailers. Andzen and LION Digital both hold Elite Master in Klaviyo's directory. Email Experts holds Platinum Master and names national retailers among its clients. None of the three publishes a price.
Andzen has offices in Brisbane and Sydney and more overseas. It is also a Shopify Plus partner and describes its focus as "ambitious ecommerce brands". Its directory listing covers brands from $1 million up to more than $500 million in revenue. Andzen's own site says it won Klaviyo Agency Partner of the Year in 2025 and 2026. Beyond email it offers SMS, loyalty and retention consulting. It suits a large Shopify Plus brand that wants a top-tier Klaviyo partner and expects to pay for one.
LION Digital is a multi-service agency with Klaviyo as one service among SEO, paid search, social, conversion work and development. It lists offices in Australia, New Zealand, the United States, the United Kingdom and Japan. Its email pricing is not published. It suits a brand that wants email, paid media and search run by one supplier.
Email Experts calls itself a "Melbourne-based email marketing agency" and works only on email, SMS, migrations and training. It names retailers such as JB Hi-Fi and General Pants Co. on its site, and it works across Shopify Plus, BigCommerce, Magento and Salesforce Commerce Cloud. It suits a larger retailer on an enterprise platform that wants an email-only specialist rather than a multi-service group.
The trade-off with all three is the same. You get depth and a large team. You also get a price you only learn on a call, and you should ask how much senior time a smaller account actually receives.
Which suit a growing DTC brand under A$5 million?
For a direct-to-consumer brand under A$5 million, the better fit is usually a specialist that is clear about its campaign count and its notice period. Beyond Open Rate and Email Optimize publish a price range and their contract terms. Elinix AI publishes its campaign count and notice period, and quotes after a free audit. The Orchard Agency and 23 Digital also serve smaller brands but publish less.
Beyond Open Rate, which now presents itself as Beyond Marketing, covers email, paid social, organic social, SEO and landing pages from a team based in Australia, for "e-commerce brands doing $1M-$20M/year in revenue". It publishes a range: a single flow build "runs a few thousand dollars", and a retainer typically runs $3,000 to $8,000 a month depending on send volume. Contracts start with an initial commitment, then go month to month. It suits a brand near the top of this band, or above it, that wants email led by an agency with a stated price range.
Email Optimize is based in Adelaide and New York and is listed at Silver Advisor in Klaviyo's directory. It publishes a free audit, projects from $3,000 to $15,000, and retainers "scoped to volume", typically $3,000 to $12,000 a month for ecommerce brands, for brands at $500,000 or more in annual revenue. Its retainers are month to month with 30 days notice. The currency is not stated on its pricing page, so confirm it before you compare. It suits a brand that wants email plus creative and media buying from one team.
The Orchard Agency is in Collingwood, Melbourne, and says it is a Klaviyo Master Platinum partner. It serves ecommerce and direct-to-consumer brands as well as B2B, from startups to multinationals. It publishes no price. It suits a Melbourne brand that wants to meet its agency in person.
23 Digital is a large multi-service agency with offices in Melbourne, Sydney and Brisbane. It is the only agency here that publishes a campaign count: 2 email campaigns a month on its Growth package and 3 on its Performance package. It publishes no price. It suits a brand that also wants SEO, paid media or web development from the same supplier.
Elinix AI is based in Melbourne and works with Shopify, WordPress and WooCommerce stores. The Klaviyo Foundation build puts 6 core flows (30 emails) live in 21 days: Welcome (7), Cart Abandonment (6), Checkout Abandonment (6), Post Purchase (6), Winback (4) and Review Request (1). The Growth retainer covers 4 campaigns a month, and the Pro retainer 8 campaigns with SMS. Every engagement is quoted after a free audit. Retainers pause with 30 days notice, and you keep everything built in your own Klaviyo account.
The proof we can share is one anonymised Australian beauty brand. Over 30 days against the prior 30, email reached 53.24% of total store revenue, email-attributed revenue rose 161% and total revenue rose 121%, from the brand's own Klaviyo and Shopify data. Results vary by brand, list and starting point. Elinix AI suits a small to mid-sized brand that wants flows built first and a fixed campaign count, quoted after a free audit. Read more on our Klaviyo email marketing service.
Free audit: not sure your flows are earning their share? Book a free 15-minute audit and we will show you on your own Klaviyo account.
What should a Klaviyo agency cost in Australia in 2026?
Most Australian Klaviyo agencies price in two parts: a one-off setup or flow build, then a monthly retainer for campaigns and flow work. The published retainer ranges we found were Beyond Open Rate's $3,000 to $8,000 a month and Email Optimize's $3,000 to $12,000 a month, and Email Optimize publishes $3,000 to $15,000 for projects. Klaviyo's own subscription is billed separately on top.
| Agency | Setup or project | Monthly retainer | Contract |
|---|---|---|---|
| Elinix AI | Quoted after a free audit | Quoted after a free audit (4 or 8 campaigns) | 30 days notice |
| Email Optimize | $3,000 to $15,000 | Typically $3,000 to $12,000 | Month to month, 30 days notice |
| Beyond Open Rate | A few thousand dollars per flow | Typically $3,000 to $8,000 | Initial term, then month to month |
| Andzen, LION Digital, Email Experts, The Orchard Agency, 23 Digital | Not published | Not published | Not published |
Three things move the price more than the agency's name does:
- Campaign count. Two campaigns a month and eight campaigns a month are very different jobs.
- Flow scope. A six-flow foundation costs less than a full lifecycle build with SMS woven through.
- Send volume and list size. Larger lists need more segmentation, testing and deliverability care.
Compare like with like. Give every agency the same list size, the same number of flows and the same campaign count, then compare quotes. A cheaper retainer with two campaigns is not cheaper per campaign than a dearer one with eight.
Weigh flows over campaign count when budgets are tight. Klaviyo's 2026 benchmarks show flows earn nearly 41% of email revenue from 5.3% of sends, and nearly 48% of flow revenue comes from new buyers (Klaviyo, 2026). A proposal that is mostly campaigns and treats flows as an afterthought is buying the lower-yield half of email. Our email marketing pricing guide breaks the costs down further.
What should you ask before signing?
Ask every shortlisted agency the same five questions and compare the answers side by side. The first one does most of the work.
Ask one question and you will learn most of what you need to know: how do you measure the revenue your emails generate? A great Klaviyo agency answers with attribution and dollars. A weak one answers with open rates.
Ewen Ling, Founder, Elinix AI
- How do you measure the revenue your emails generate? You want email-attributed revenue in dollars, the attribution window used, and email's share of total store revenue. Open rates alone are not a result.
- How much of my email revenue should come from flows, and when? Klaviyo's benchmark puts flows at nearly 41% of email revenue (Klaviyo, 2026). An agency should tell you where your store sits against that and how it will close the gap.
- What tier are you in Klaviyo's directory? Check the answer at connect.klaviyo.com yourself. Then ask how much senior time an account your size receives.
- What is the notice period, and who owns the account? Month to month with 30 days notice is common. Flows, templates and segments should be built in your own Klaviyo account and stay there if you leave.
- How do you handle consent and SMS sender IDs? Every list needs consent under the Spam Act 2003. For SMS, branded sender IDs must be registered, because from 1 July 2026 branded sender IDs need registering with the ACMA (ACMA, 2026).
For a fuller checklist, including red flags and onboarding, see our guide on how to choose a Klaviyo email marketing agency. If you are still choosing a platform, our Klaviyo vs Mailchimp comparison covers that first.
Free audit: bring those five questions to a free 15-minute email audit. We will answer them on your own store, and tell you if you do not need an agency yet.
Frequently Asked Questions
Which is the best Klaviyo agency in Australia?
There is no single best Klaviyo agency in Australia. The best fit depends on your revenue and platform. Andzen and LION Digital hold Klaviyo's Elite Master tier and suit enterprise and Shopify Plus brands. Brands under about A$20 million usually get better value from a specialist with clear scope and notice terms, such as Beyond Open Rate, Email Optimize or Elinix AI.
What does a Klaviyo partner tier mean?
A Klaviyo partner tier is a label in Klaviyo's partner directory, such as Elite Master, Platinum Master or Silver Advisor. Klaviyo does not publish the thresholds behind each tier. It has said Elite Master partners are nominated on quantitative requirements and reviewed on certifications, client health and reputation. A tier shows an agency runs Klaviyo accounts well, not that it suits your size.
How much does a Klaviyo agency cost per month in Australia?
Few Australian Klaviyo agencies publish a retainer price. Beyond Open Rate says its retainers typically run $3,000 to $8,000 a month, Email Optimize says $3,000 to $12,000, and Elinix AI quotes after a free audit. Most larger agencies do not publish a price. Klaviyo's own subscription and SMS sending costs are billed on top by Klaviyo.
Is a Melbourne Klaviyo agency better than a Sydney one?
Location matters less than scope and reporting, because Klaviyo work is done inside your account wherever the agency sits. Choose a local agency if you want to meet in person. Email Experts, The Orchard Agency and Elinix AI are in Melbourne. Andzen has offices in Brisbane and Sydney, and 23 Digital has offices in all three east coast capitals.
Should a small Shopify store hire a Klaviyo agency at all?
A small Shopify store should hire a Klaviyo agency only once it has steady traffic and a list worth emailing. Before that, a one-off flow build is often enough, because flows earn nearly 41% of email revenue from 5.3% of sends (Klaviyo, 2026). Add a campaign retainer once the flows are live and earning.
How long does a Klaviyo setup take?
A Klaviyo setup takes as long as its scope, and most agencies here do not publish a timeline. At Elinix AI, the Foundation build puts 6 core flows and 30 emails live in 21 days. A larger build with SMS, complex segmentation or a platform migration takes longer. Ask each agency for a dated plan before you sign.
Can I leave a Klaviyo agency and keep my flows?
Yes, if everything was built in your own Klaviyo account. Flows, templates and segments stay with the account, not the agency. Confirm this in writing before you sign, and check the notice period. Two agencies here, Email Optimize and Elinix AI, publish a 30-day notice period.
Do Klaviyo agencies manage SMS too?
Six of the eight agencies here offer SMS alongside email, including Andzen, Email Experts, The Orchard Agency, 23 Digital and Email Optimize. At Elinix AI, SMS is part of the Pro retainer. Any agency sending branded SMS for you in Australia must register your sender ID with the ACMA, a requirement since 1 July 2026.
Are agency-written "best Klaviyo agency" lists reliable?
Treat them with care. Both list posts we found ranking for this search were written by companies with something to sell, and one ranks its own agency second. This article is written by an agency too, which is why every fact about the others came from their own websites and Klaviyo's directory on a stated date, with gaps marked "not published".
What should a Klaviyo agency report every month?
A Klaviyo agency should report email-attributed revenue in dollars, email's share of total store revenue, and the split between flows and campaigns. It should also report list growth and deliverability. Opens and clicks are useful for diagnosis but are not the result. Ask to see a sample report before you sign.
